iCare Apple Premium Service Provider

Gold Support Plan

iCare has an exclusive Gold Support plan that has additional coverage and benefits for your Apple devices.

Default Warranty

  • 1 year standard international warranty for Apple products – Mac, iPod and accessories
  • Carry-in support for desktops, portables,iPods & accessories
  • 90 days of telephonic support on Mac OS and other applications for desktops and portables

Warranty when APP* is purchased along with product

  • 3 year standard international warranty for Apple Macs
  • 2 year standard international warranty for Apple iPods
  • Carry-in support for portables, iPods and accessories
  • On-site support for desktops for hardware related problems
  • 3 years of telephonic support on Mac OS and other Apple applications for desktops and portables

Support options when Gold support is purchased along with product (Paid offering from Ample)

  • On-site support coupons – 5 nos.
  • 3-hr training coupon – 1 no.
  • Accessory coupon – 1 no.

Pre-call support

  • An option to avail of service, on a per-incidence basis for situations not covered under warranty or APP.

*APP (AppleCare Protection Plan)