We offer service support for all issues ranging from battery replacement, charging, water damage or even audio related issues to iOS restore and same day Display replacement.
We repair broken or damaged iPhones both in and out of warranty (if your phone is outside of warranty or the repair is not covered by your warranty, a charge applies). iPhones ideally need to be serviced with genuine parts. We only use Apple genuine parts and can deal with most minor problems in store. For more serious damage, your iPhone may need to be exchanged as a whole unit for a very competitive exchange price.
Issues we fix
If your iPhone screen is broken or the touch screen is not working then the iPhone display assembly might need a replacement
iPhone battery replacement
If your iPhone isn't holding charge or if the battery is draining fast then your iPhone battery might need to be replaced
iPhone not charging
If your iPhone is not charging then the charging port of your iPhone might need replacement.
iPhone water damage
If you dropped your iPhone in water then depending on the extent of the damage we can bring it back to life
Not able to hear
If you are not able to hear the voice of the caller then the earpiece speaker must be replacement
Microphone not working
If your caller is not able to hear you then the microphone must be replaced
Rear camera not working
If you are not able to take photos from your iPhone rear camera or if the camera is damaged then the same can be replaced
If your iPhone is over heating then it must be diagnosed for issues with the logic board or the battery
iPhone is locked
If your iPhone is disabled after trying the password many times then we can restore the iPhone to factory settings
iPhone not turning ON
Depending on the diagnosis, the iPhone battery or display might need to be repaired or replaced.
iPhone software issues
If your iPhone has any software issues or needs software upgrade then contacts us to get it fixed
There could be other issues with the iPhone, such as:
- Home button not working
- Front camera damaged or not working
- WiFi & Bluetooth is not working
- Unable to hear sound on your ear pods
- Mute button not responding
- Volume button not working
- Power button not responding
- Back Panel damaged or needs replacement
- Loudspeaker not working
In such instances, the iPhone will need to be diagnosed first to understand the nature of the issue before proceeding. It’s also possible for the entire device to be replaced at a special price. Tariffs may vary depending on warranty & nature of the issue. Please do visit your nearest service centre to get your iPhone diagnosed.
- iPhone 11 Pro
- iPhone 11
- iPhone Xs
- iPhone Xr
- iPhone X
- iPhone 8 Plus
- iPhone 8
- iPhone 7 Plus
- iPhone 7
- iPhone SE
- iPhone 6s Plus
- iPhone 6s
- iPhone 6 Plus
- iPhone 6
- iPhone 5c
- iPhone 5s
We undertake repair of iPhones bought in India only with a legitimate proof of purchase.
Book a Repair
Service Support FAQs
Find answers to the questions we get asked the most.
Also, if there’s anything you need to know about repairs that you can’t find on this page, do call us!
If your device is out of warranty, we charge a service fee when you book the device in.
This fee covers all of our time to process, diagnose and quote for the service required.
If you approve the repair quote there is usually no additional labour fee to pay, you just pay for the parts needed. If you decline the quote then your device is ready to collect and there is nothing further to pay.
Your time at iCare enables you to discuss your issue with a qualified technician in person and allow them [where possible] to create a quote for your approval.
Please note: For liquid damage and no power issues, your device will need a full assessment which cannot be done during your time in store.
The warranty on your device does not cover your data and we cannot accept liability for any data while your device is in for repair.
Please back up your data before bringing it for repair. If you can’t back up your own data for any reason and data is lost, we can attempt data recovery. But it’s much better to back up in advance!
If you need us to do a data recovery, please speak to our technicians for terms, options and prices.
All repairs to hardware faults that haven’t been caused by accidental damage or by cosmetic damage are covered by your warranty. Your technician will advise you during your appointment of your warranty status.
- Accidental damage like liquid damage, smashed screens or damage caused by dropping the device.
- Cosmetic damage including scratches or software issues.
Simply turn up at our one of iCare centres and you can talk with one of our experts so we can get a good idea of the fault with your product. If however, you would like to speak to us before dropping off your machine please feel free to call or e-mail us beforehand to discuss any aspect of your repair.
Assessment charges are discussed before booking your product for service department by the engineer. An engineer will assess the machine and provide you with a quote. Standard charges for assessment will apply for both accepted and rejected quotes. If your machine is under warranty, then the repair will be carried out free of charge. This does not include water damage.
Apple Authorised Service Providers (AASP) are businesses which have been specifically approved by Apple to provide repair services to Apple devices. AASPs can only use genuine parts, sourced direct from Apple and all